# Actual > Actual turns a User Objective into a verified physical Outcome. The User controls authority; Actual owns coordination. Actual by Rika Labs is an early-stage service for everyday consumers. A User states what they need in the physical world. Actual researches options, coordinates Providers, asks for authority before consequential actions, follows execution, and evaluates Evidence before reporting a verified Outcome. Actual is not a Provider directory, generic chatbot, or emergency response service. Important distinctions: - An appointment, payment, Provider acceptance, or Agent claim is not an Outcome. - Actual asks the User before consequential spending unless a prior bounded policy grants authority. - Actual supports changed Constraints and Recovery when execution or Verification fails. - Early access is currently available through the waitlist on the website. ## Product - [Actual overview](https://askactual.com/actual.md): Concise product facts and terminology in Markdown. - [Actual website](https://askactual.com/): Public landing page and early-access waitlist.